Privacy Policy
Last Updated: Nov 13, 2023
If you are a minor, and are not sure to understand everything in this policy, please make sure to speak with a trusted adult before using KometGames Apps and Games.
Introduction
KometGames specializes in the creating and publishing of mobile games and applications.
The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed when you use one of our applications.. This privacy policy governs and details the main principles that KometGames applies to the data we collect and process to develop, publish and monetize mobile games and applications (“KometGames Apps and Games”).
Should you have any questions related to this policy or our practices around privacy and data protection in general, please don’t hesitate to contact KometGames as indicated in the contact section of this policy.
User data
What data do we collect?
KometGames does not use any data that allows us to identify you directly. We only collect mobile identifiers and other technical information (if necessary, only with your consent) allowing us to recognize your device.
For all the purposes listed above the data that KometGames collect is limited to:
- The apps you are using
- Your IP address
- Your Mobile Advertising ID (Apple IDFA or Google AAID - which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time through your device settings) and device identifier (e.g., IDFV for iOS devices and Android ID for Android devices)
- Information about the device you use and your connection (user agent, type of connection, timestamp, system language, device model, screen resolution and settings, battery level, available storage space, time zone, OS)
- Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)
- In some of KometGames Apps and Games, you may choose to login to your account with a third party service (Google or Apple) to improve your experience (sync your progress in multiple devices, secure your progress and restore it in case of device lost, device upgrade, etc.). In such case, we may collect and securely store your email address (and no other account data) in a hashed format within our database. This information will be used by KometGames for account recovery and customer support purposes only. We will not share your hashed email with any third-party.
Why do we collect data from apps and games?
KometGames and its third-party partners collect data:
- To provide you with the services you asked for
- To run analytics and understand how users interact with our product and services to improve them continuously
When you use the KometGames Apps and Games, We will collect information about you. Such information, also known as “personal data” can be automatically collected by KometGames when necessary, or voluntary submitted by you. We use this data to provide you with the app or game that you downloaded, to ensure safety, and for other purposes described below (for instance advertising).
When you install and use KometGames Apps and Games, we can collect and process some of your data for different legitimate purposes. You will find below explanations regarding the reasons why KometGames may collect data and the legal bases KometGames relies on in each case.
KometGames collects data:
- To provide you with the services you asked for (e.g., knowing that you completed the first level to allow access to the second one)
- Legal basis – KometGames’ legitimate interests : such data processing is strictly necessary for the service(s) asked
- To run analytics and understand how users interact with our product and services in order to continuously improve it either directly or through third party partners (e.g. identifying that a feature is annoying for users or that a level is too difficult for most gamers)
- Legal basis for third party analytics - Express consent. In the countries where collecting users’ consent may be required by applicable laws and regulations, KometGames only shares personal data collected through KometGames apps with third party partners that provide KometGames with analytics services once you express your consent through the pop-up notice included in our apps.
- To serve advertising tailored to the preference and interests of our users and allow KometGames to continue to provide free services and products
- Legal basis – Express consent. In the countries where collecting users’ consent may be required by applicable laws and regulations, KometGames only processes or shares personal data collected through KometGames apps for personalized advertising purposes once you express your consent through the pop-up notice included in one of our apps.
For all data processing activities that rely on users’ consent, you can withdraw your consent at any time from the “settings” page in our various applications. Please only note that in the case where you withdraw your consent or where you refuse to consent in the first place, you will still be served with advertising but that may be less relevant to you as it will not be tailored to your interests.
With whom we share your data and why?
We are not selling your personal information, but we need to share it with third parties to deliver the best service possible. Do not worry, we make sure that they all use the same degree of care as We do.
The third-party partners that “Studio Name” will share the data with are:
- GameAnalytics
- Facebook Analytics
- Adjust
- Dev2Dev
Security and other important information
How long do we keep your data
Personal data collected, received and processed for the purposes described in this policy is not kept longer than necessary by KometGames. KometGames does not retain user level data for more than 13 months except for the data collected for the purpose of its first-party analytics tool which can be stored up to 25 months based on the guidelines of our Supervisory Data Protection Authority.
Children data
KometGames never knowingly or willingly collects any personal data concerning children under 13 years of age. If you are under 13, please do not use KometGames Apps and Games.
International transfer
Some of the partners and processors referred to in this policy are located outside of the European Union.
In such case, we ensure that:
- the personal data is transferred to countries recognized as offering an equivalent level of protection
- For personal data transferred outside of countries recognized by the European Commission as having a sufficient level of protection, any of the mechanisms offering appropriate guarantees is used, for which provision is made by applicable regulations, and notably the adoption of the standard contractual clauses of the European Commission.
What rights do you have?
Your personal information belongs to you, and we will make sure your rights are respected. You can contact us at support@kometgames.com at any time to ask for a copy of your data, to withdraw your consent, or to obtain the deletion of the information we keep for you. Consent withdrawal and opt-out of sale of information. You can change your consent status at any time from the Privacy Settings available in KometGames mobile games and applications. Please note that if KometGames does not sell the personal information of its users, we may share it with third parties such as analytics and advertising companies to improve and personalize your experience and adapt the content and ads of our services. Adjusting your consent settings within KometGames apps and games, will allow you to block the collection of data for these purposes and will de facto prevent the sharing of information with our analytics and/or advertising partners.
Access right
- Upon request, KometGames will provide you with information about whether we hold any of your personal information. You may access or request deletion of your personal information directly in KometGames mobile apps or by contacting KometGames as indicated in the “Contact” section below. We will respond to your request within a reasonable timeframe.
- You may request KometGames the rectification of inaccurate personal data concerning you, as well as the completion of incomplete personal data. You may also request KometGames to erase without undue delay your personal data when it is no longer necessary for KometGames to retain such data.
In order for your data to be erased or rendered inaccessible you can either:
- Reset your mobile advertising identifier (IDFA on iOS, GAAID on Androïd) or activate “Limit Ad Tracking” in your device’ settings in order to make previously collected data non linkable to you or your device anymore and limit further data collection if you choose to enable the “Limit Ad Tracking” option
- Contact KometGames, as indicated in the “Contact” section below in order to have the data previously collected by KometGames on you and/or your device permanently erased or anonymized
Portability
- Upon request, KometGames will provide you with the personal data that you provided to us and, if possible, will communicate this information directly to another data controller of your choice in a portable format when the processing is based on consent or contract
Request User Data Deletion
Data deletion requests: to delete user data collected by “Studio Name”, please reach out to support@kometgames.com
If you also want to request the deletion of the data that may have been collected about you or your device by our third-party partners that are acting as independent data controllers, you will find below the contact for each partner and the link to the relevant section of their privacy policies:
GameAnalytics:
- email: privacy@gameanalytics.com
- privacy policy: https://gameanalytics.com/privacy/#6-changing-or-deleting-your-information
Facebook Analytics:
- email: none, please refer to the privacy policy
- privacy policy: https://www.facebook.com/policy.php
Adjust:
- email: privacy@adjust.com
- privacy policy: https://www.adjust.com/terms/privacy-policy/